*Bugs caused by 3rd-party applications: Our technical support plans cover bugs caused by BloomCU’s software. However, it does not cover issues caused by 3rd-party applications. Issues caused by 3rd-parties that require our attention will be billed to you as out-of-scope support requests.
**Regular maintenance schedule: Every quarter, we review websites and make software updates to plugins and WordPress core, as appropriate. However, if you are notified of a software vulnerability or run into another issue that you believe needs to be addressed before the next quarterly update, please let us know by submitting a ticket.