Project Manager for UX research and web design company

We’re looking for a project manager to join our crew.

 Company Overview

There are millions of web design companies, but we’re nothing like ‘em. First off, we design websites just for credit unions. And beyond that, we make credit union website design a science. 

We work with credit unions all across the US. By conducting user experience (UX) research for them, we learn what helps them get more members and borrowers. For example, through a/b testing, we’ve helped Zing Credit Union double the number of premium checking accounts they get through their website. Bloom baby!

Many of the websites we’ve designed have won recognition from the Credit Union Nation Association, the Marketing Association of Credit Unions, The Financial Brand, Credit Union Times, the Credit Union Executives Society, and others. We have a reputation for designing beautiful websites that feature intelligent technologies (such as personalization and chatbots) and then optimizing those sites continuously to grow loans, deposits, and membership.

Our Immutable Laws

Seek the truth. Not all ideas are good and not all beliefs are true. That’s why we seek the truth. We believe science is one of the best tools we have to find the truth about what actually converts website visitors into members and borrowers. 

Rather than asking, “What do our clients want?” we ask, “How should things be?” We strive for what’s actually best, not just consensus. We test, rather than guess. And we subscribe to a higher standard where ideas must be proven. In short, we seek the truth.

Be honest. We believe in being honest. Trust is the basis of all good relationships and we don’t like dishonesty.

Be positive. We believe in focusing more on the positive than the negative. The truth is, we all have bad days and need to vent sometimes. And we all need a healthy dose of constructive criticism once in a while. But overall, we believe there is more power in looking on the bright side. So, we try to accentuate the positive.

No jerks allowed. A jerk is someone who doesn’t control their emotions and treats other people with disrespect. Everyone acts like a jerk once in a while, but some people make it habitual, and we don’t like working with them. We believe in being nice, communicating respectfully, and saying sorry when needed.

 Job Highlights

  • 30-40 hours per week. Work flexible hours. A lot of work can be done any time of day. The most important thing that happens during business hours (Mountain Time) are meetings with our clients and internal meetings with team members.
  • $30-40 per hour. Enjoy your work and earn a good income.
  • Work from anywhere. Our team works remotely. So, you are free to travel whenever you want as long as you keep up with your tasks, do great work, and provide our clients with a professional experience.
  • Experience growth. We’re a small company that is working to unlock our potential. That means growth opportunities for you.
  • Geek out over data, design, and cool tech. We love data and beautifully designed technology. If you like those things, too, then we can nerd out together.
  • Be part of an awesome, autonomous culture. We believe in autonomy and personal responsibility. Our teammates work together, laugh together, and trust each other to do great work. We don’t care much for big egos.

 Job Responsibilities

As a Project Manager, your job is to manage our UX research and website development processes. You make sure we launch a/b tests and websites on time and on budget.

 

  • Manage timelines. Manage a/b tests and website development timelines. Keep track of deadlines and make sure we meet them.
  • Communicate with clients. Be the main point of contact and handle all communications with clients.
  • Improve processes. Improve our processes to help us more efficiently build a/b tests and websites.
  • Keep projects on budget. Make sure teammates know our budgets and stay within them. Record actual costs for work completed.
  • Manage employees and contractors. Manage employees and contractors as they do their jobs to develop a/b tests and websites. Make sure they understand our development processes, timelines, and budget, and hold them accountable.
  • Get your hands dirty. As Project Manager, you’ll be on the front lines. There may be times when you need to pick up slack and personally do some of the work to build a/b tests and websites.
  • Report your success metrics. Report on your success metrics to the BloomCU team on a regular basis and share what you are doing to improve your numbers.

 Compensation

$30-40 per hour. Enjoy flexibility, autonomy, growth, great teammates, and earn a good living.

 Requirements

Project Management Experience & Skills

  • Experience managing large website development projects
  • Experience managing people
  • Budget planning skills
  • Conflict resolution skills
  • Nunchuck skills (just kidding)
  • WordPress know-how (strongly preferred)
  • Some decent spreadsheet skills (useful for calculating budgets)
  • Experience with project management softwares like Monday, Asana, ClickUp, Basecamp, or Jira (preferred, but not required)
  • Project Management certifications (preferred, but not required)

Other Requirements

  • Meet with clients and teammates during business hours. (As mentioned above, work other than meetings can often be done any time of day.)
  • Have a quiet, professional-looking place for holding meetings with clients.
  • Have a webcam for meetings because we do video calls with clients and teammates.
  • 30-40 hours per week.
  • Be awesome, because we like awesome people.
  • If you’re still reading this, then you’re probably pretty interested in the job. When you apply, the application will ask for your name. Enter your name and then add “and I’m awesome.” (Example: “Milton Friedman and I’m awesome.”) That way, your application will stand out from the rest of the candidates who didn’t read this whole job description.