Where to place “Mobile Banking” in your website navigation

By July 21, 2022November 11th, 2022No Comments

Do this

Place “Mobile Banking” under “Online & Mobile”.



Users can find the mobile banking app under “Online & Mobile” with an extremely high level of ease and 100% success.



BloomCU conducted a usability study with 30 consumers to find the best Screen Usability Score (SCUS), which measures how easy it is for a user to perform a given task.



We saw a score of 100 when the mobile banking app was nested under “Online & Mobile” and a score of only 5 when nested under “Digital”.


Other Takeaways

If consumers can’t find what they’re looking for on your website, then they will likely go somewhere else.